Cancellation & Refund Policy

Familyhealthok.com believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  • Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the billing /dispatch section and they have initiated the process of shipping.
  • There is no cancellation of orders placed under the Same Day Delivery category

Refund Policy:

We don’t entertain refunds unless there is a manufacturing defect in our products.