Shipping Policy

For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 15 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.

Familyhealthok.com is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.

Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times(Unless specified at the time of Order). Familyhealthok.com is in no way responsible for any damage to the order while in transit to the buyer.

How the delivery charge is calculated for multiple units and some products

The shipping charge is based on the price of the product. For multiple products ordered from the same category the programme adds up the price of all the units ordered and charges a single delivery fee.


For Cod Orders
  • If your order value is below Rs 450, you will be charged Rs 100 extra (Rs 50 Shipping + Rs 50 COD collection fees).
  • If your order value is in between Rs 451-Rs 1000, Rs 50 will be charged against COD collection fees.
  • If your order value is above Rs 1000, no shipping charges will be charged on your order.
For Prepaid Orders
  • If your order value is below Rs 450, Rs 50 will be charged against shipping charges.
  • If your order value is above Rs 450, no shipping charges will be charged on your orders.